Privacy Policy

Campus Lifeline ("we," "our," or "the Service") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our emergency response platform.

By using the Service, you consent to the data practices described in this policy.

Personal Information

When you create an account, we collect:

• Full name and user ID number
• Email address and phone number
• Role (student, faculty, staff, responder)
• Course, year level, section (for students)
• Department, position (for faculty/staff)
• Blood type and medical notes (optional, for emergency use)
• Emergency contact information

Location Data

We collect GPS location data only when:

• You trigger an SOS alert
• You explicitly enable location sharing
• You are an active responder on duty

Usage Data

We automatically collect certain information about your interaction with the Service, including login times, pages accessed, and device information for security and analytics purposes.

We use the collected information to:

• Provide and maintain the emergency response Service
• Facilitate communication between users and responders during emergencies
• Share your location with responders when you trigger an alert
• Provide medical information to responders during emergencies
• Send notifications about emergency alerts and system updates
• Manage user accounts and verify identities
• Generate anonymized analytics for campus safety improvement
• Comply with legal obligations

We do not sell your personal information. We share your information only in the following circumstances:

• During emergencies: Your name, location, and relevant medical information are shared with assigned responders and administrators
• With administrators: Campus administrators have access to user profiles for account management
• Legal requirements: When required by law, court order, or governmental authority
• Safety concerns: When necessary to protect the safety of individuals or the campus community

We implement appropriate security measures to protect your information, including:

• Encrypted password storage using industry-standard hashing
• Two-factor authentication for admin and responder accounts
• Role-based access control limiting data visibility
• Secure database connections
• Regular security reviews and updates

While we strive to protect your information, no method of electronic transmission or storage is 100% secure. We cannot guarantee absolute security.

We retain your personal information for as long as your account is active or as needed to provide the Service. Specifically:

• Account data: Retained until account deletion is requested
• Location data: Retained for the duration of the emergency event plus a reasonable period for record-keeping
• Incident records: Retained in anonymized form for campus safety analytics
• Login records: Retained for 90 days for security purposes

You have the right to:

• Access your personal information stored in the system
• Request correction of inaccurate information
• Request deletion of your account and associated data
• Opt out of non-essential notifications
• Know what information is shared during emergencies

To exercise these rights, contact the campus administrator or email support@campuslifeline.edu.

The Service uses session cookies to maintain your login state and preferences. We do not use third-party tracking cookies or advertising trackers.

The Service is intended for use by enrolled students (typically 18+), faculty, and staff. We do not knowingly collect information from children under 13 years of age.

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated revision date. Your continued use of the Service after changes constitutes acceptance of the updated policy.

If you have questions or concerns about this Privacy Policy or our data practices, please contact:

Campus Lifeline Administration
Facebook: Clark Keint Quintana
Campus Safety Office